The Harbour Kids, located at Kemperweg 96, 3052 VJ, Rotterdam, is responsible for the processing of personal data as shown in this privacy statement. 

Contact details 
Kemperweg 96, 3052 VJ, Rotterdam 
+31 6 27442378 
M.P.E. van Beek is the Data Protection Officer of The Harbour Kids. She can be reached via

Personal data that we process 
The Harbour Kids processes your personal data because you use our services and / or because you provide this data to us yourself. Below you will find an overview of the personal data that we process: 
- First and last name 
- Address data 
- Telephone number 
- E-mail address 
- Location data 
- Information about your activities on our website 
- Internet browser and device type

Special and / or sensitive personal data that we process 
Our website and / or service does not intend to collect data about website visitors under the age of 16. Unless they have permission from parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without that permission, please contact us at and we will remove this information.

For what purpose and on what basis we process personal data 
The Harbour Kids processes your personal data for the following purposes: 
- Processing your payment 
- Sending our newsletter and / or advertising brochure 
- Being able to call or e-mail you if necessary to be able to perform our services 
- To offer you the possibility to create an account 
- To deliver goods and services to you 
- The Harbour Kids analyzes your behavior on the website in order to improve the website and the range of products and services to tailor services to your preferences.

Automated decision-making 
The Harbour Kids does not make decisions based on automated processing about matters that can have (significant) consequences for people. These are decisions that are made by computer programs or systems, without a human being (such as an employee of The Harbour Kids) among them. The Harbour Kids uses the following computer programs or systems: 
- 31 10 webshop
- Google Analytics
- Mailchimp

How long we store personal data 
The Harbour Kids does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods: 
- Name and address data, Telephone number and Email address > retention period 2 years > for sending newsletters and purchased products. 
- Location data, data about your activities on our website, internet browser and device type > retention period 2 years > for improving of the operation of the website.

Sharing personal data with third parties 
The Harbour Kids does not sell your data to third parties and will only provide this if this is necessary for the implementation of our agreement with you or to comply with a legal obligation. We enter into a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. The Harbour Kids remains responsible for these processes. 31 10 BV has permission to view your personal data to  update our CMS, to analyze the shopping cart functions and compile / send newsletters.

Cookies, or similar techniques, that we use 
The Harbour Kids uses only technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferred settings. We can also use this to optimize our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that has previously been saved via your browser settings.

Viewing, adjusting or deleting data 
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by The Harbour Kids and you are entitled to data transferability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization mentioned by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to

To ensure that the request for inspection has been made by you, we request a copy of your identity-document (passport/ ID-card) with the request. Please make sure that in this copy your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen service number (BSN) is shielded. This is to protect your privacy. We will respond to your request as quickly as possible, and within four weeks. 

The Harbour Kids would also like to point out that you have the possibility to file a complaint with the national data protection authority, the Dutch Data Protection Authority.

How we protect personal data 
The Harbour Kids takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you feel that your information is not properly protected or there are indications of abuse, please contact our customer service or via

This privacy statement has been updated on April 18, 2019.